Overview

Crystal Wholesale China provides wholesale crystal products including crystal towers, spheres, carvings, tumbles, palm stones, clusters, mineral specimens, and related crystal goods for retailers, resellers, crystal shops, live sellers, gift stores, and online businesses.

These terms may be updated from time to time. Continued use of this website after updates means you accept the revised terms.

Products & Natural Crystal Variations

Many products sold on this website are natural crystal or mineral items. Natural materials may vary in color, pattern, transparency, inclusions, texture, size, shape, weight, and finish.

Product photos are provided to show the general style, color range, material type, or product category. Exact appearance may vary due to natural material differences, lighting, screen display settings, and handmade or hand-selected product characteristics.

Orders, Pricing & Payment

Prices, product availability, and product options may change without prior notice. We reserve the right to correct pricing errors, inventory errors, product description errors, or order processing issues.

Payment must be completed before an order is processed. If a payment is not confirmed, the order may not be prepared or shipped.

• Customers are responsible for reviewing product options before checkout.
• For products with variants, customers should select the correct size, style, material, quantity, or option before placing an order.
• For live sale invoice or special order payments, customers should confirm order details before payment.

Shipping & Delivery

We ship wholesale crystal orders from China. Processing time, shipping time, and delivery time may vary depending on product availability, order volume, destination country, customs processing, carrier conditions, weather, holidays, and other factors outside our control.

Tracking information will be provided when available after shipment. Customers are responsible for providing accurate shipping information at checkout.

Damaged, Missing, or Incorrect Items

Crystal products are fragile and are packed carefully before shipping. If an item arrives damaged, missing, or incorrect, customers should contact us as soon as possible with clear photos or videos of the item, packaging, shipping label, and order information.

We will review the issue and provide a suitable solution based on the order situation. Natural crystal variation, minor color difference, small surface texture, mineral inclusion, or natural shape variation is not automatically considered a defect.

Intellectual Property

Website content, product images, descriptions, banners, graphics, logos, layouts, and brand materials are owned by or licensed to Crystal Wholesale China unless otherwise stated.

You may not copy, download, modify, repost, commercially use, scrape, reproduce, or distribute our website content or product images without written permission.

Limitations of Liability

Crystal Wholesale China is not responsible for delays, losses, customs issues, carrier errors, incorrect shipping information provided by customers, third-party service interruptions, or other events outside our reasonable control.

To the fullest extent permitted by applicable law, our liability related to any order is limited to the amount paid for the relevant product or order.